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Bridging Strategy and Technology: Modernizing Physical Security for Complex Organizations
June 23, 2025 · 41 min

In Episode S7E12 of the Brilliance Security Magazine Podcast, host Steven Bowcut is joined by Steve Bassett, Senior Director of Security Consulting at GMR Security. With over three decades of experience in physical security operations, Steve shares insights on how organizations, particularly large, multi-site enterprises, can successfully modernize their physical security posture. The discussion uncovers the growing convergence of physical and cybersecurity, the importance of holistic risk assessments, and the role of technology and policy in creating effective security programs.

Summary

The conversation begins with Steve recounting his unconventional path into security consulting, beginning with his early interests in electronics and broadcasting, and culminating in leadership roles within large integration firms and global financial institutions like Salomon Smith Barney.

Steve and Steven delve into the challenges facing complex organizations, including outdated technology, siloed operations between IT and security teams, and the widespread absence of formal standards and policies, particularly in companies undergoing mergers or acquisitions. Steve emphasizes that many organizations still lack updated documentation or unified security procedures, which creates vulnerabilities and inconsistencies across locations.

He explains his risk assessment approach, which starts with stakeholder engagement to understand each group's perspective on threats and critical assets. Steve highlights how even seasoned organizations often overlook gaps in understanding or communication, especially between IT, facilities, and security teams. These assessments go beyond checklists; they result in actionable roadmaps with prioritized recommendations based on industry standards.

The episode also touches on the difference between physical security and life safety, emphasizing the need for guard forces to play a more integrated role in emergency preparedness, not just surveillance and access control. Steve notes that security teams must collaborate with life safety stakeholders to ensure responsibilities are clearly defined and that early detection and response are effectively handled.

When discussing technology’s impact on physical security, Steve explores the increasing role of AI-powered systems. From anomaly detection to intelligent camera analytics, he stresses that while technology is powerful, it must be applied appropriately and with clear operational goals. Not every high-tech solution is right for every organization, and understanding infrastructure readiness and legal constraints—like facial recognition laws—is essential.

Steve also makes a compelling case for the value of engaging a consultant early in the planning process. While some organizations delay bringing in outside expertise until problems arise, Steve argues that early collaboration prevents costly mistakes, helps avoid bias from vendors, and ensures solutions are aligned with both current and future needs.

As the conversation wraps, Steve offers insights into future-proofing security strategies, urging organizations to keep doors open for emerging technologies, such as drone detection or automated visitor management, without overcommitting to unproven solutions. He encourages security leaders to build flexibility into their infrastructure and to align technological capabilities with real-world operational needs.