Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Royce Neubauer, CEO of Auto Hauler Exchange where we discuss: Building the "Amazon" of car shipping, Dirty secrets of the $70B vehicle logistics industry, How he's saving dealers millions with faster car transportation, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:04:42) - Royce’s career and background (00:08:36) - How does the state of automotive logistics compare today to other industries? (00:22:47) - Do OEMs markup transportation to dealers? (0:28:41) - What are you seeing in the industry in terms of savings? (00:30:30) - Building predictability into the shipping process (00:34:00) - What rates are you seeing in the market? (00:36:28) - Why do carriers prefer to work with you? (00:38:47) - Do you think shipping to consumers is a tailwind? (00:41:39) - How is EV shipping impacting the industry? (00:43:51) - What is next for Auto Hauler and what do you predict for the industry? Check out Auto Hauler Exchange here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ CNA National - Automotive Solutions for your peace of mind. CNA National has been committed to providing automobile dealers and their customers with the finest programs and the highest level of service for more than 40 years. Learn more @ https://www.cnanational.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:08) - Todd’s career and background (00:05:52) - What are dealers targeting on back-end profit today? (00:06:34) - What separates the 2k and the 3k dealerships? (00:08:22) - What do you focus on at CNA? (00:09:54) - Do you see geographical differences in customer behaviors? (00:11:56) - What does the product mix look like in the market right now? (00:16:28) - What is the state of reinsurance in the industry? (00:21:38) - What are you seeing as the average loss ratios right now? (00:26:14) - How are you navigating increases in labor rates? (00:28:30) - How are you approaching EVs from an insurance perspective? (00:36:09) - What questions are you hearing often from your dealer partners across the country?  (00:38:51) - What’s your outlook for the industry over the next few years? Check out CNA National here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Hult, CEO of Asbury Automotive Group where we discuss: His day-to-day running a $4.5B+ dealership empire, the future of the franchise model in the US, the "15-minute" car sale, steps to writing a $1B+ check and much more! This episode of the Car Dealership Guy Podcast is brought to you by: AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload. Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/ Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:57) - David’s career and background (00:12:54) - How do you blend the cultures of the dealer groups you acquire? (00:21:58) - How do you build conviction to follow through on an acquisition? (00:24:12) - What does a week in your life look like? (00:27:42) - Why do you keep the original names of the dealers you acquire? (00:30:40) - How are you driving success throughout your organization? (00:36:54) - How are you looking at AI? (00:44:54) - Thoughts on the future of the industry (00:46:37) - Is anything keeping you up at night? (00:48:46) - What’s next for Asbury? Check out Asbury Automotive Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more!  This episode is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.   Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:00) - Jim’s background and career (00:09:54) - Surviving a 7-year feedback loop (00:13:52) - What does the future of service at dealerships look like? (00:17:22) - What happens behind the scenes with manufacturers and dealer relationships? (00:19:38) - What are the key metrics are service members incentivized to hit? (00:22:59) - Do you measure customer experience impacts? (00:24:56) - What are the biggest opportunities for service providers? (00:27:05) - Who are the models of service providers in America? (00:31:25) - How are you able to attract dealers to Warrcloud? (00:34:04) - What is the most surprising thing you’ve learned about this journey? Check out Warrcloud here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode I'm speaking with Andrew DiFeo, Managing Partner at Hyundai of St. Augustine where we discuss: Can Hyundai challenge Toyota? Why he left $8M on the table during Covid, Building a Florida dealership for $17M, How he's selling cars on Amazon and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. IInterested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:48) - Andrew’s background and career (00:05:29) - How big is the group today? (00:07:26) - What’s the background on your new store? (00:17:05) - How are you benefitting from the manufacturer given you’re operating out of a dealership like this? (00:20:10) - Being in the car business vs. the relationship business (00:29:25) - Is there a future where Hyundai challenges Toyota for market share? (00:33:27) - How are your store’s profits split? (00:39:28) - What are you seeing in the market today in regard to technology for auto retail? (00:44:35) - Should more dealers be involved with VC and investing? (00:46:44) - The Amazon-Hyundai announcement (00:53:35) - What do you see for the future of your group? Check out the Hyundai of St. Augustine here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Scott Gunnell, President of JM&A Group where we discuss: AI regulation coming for the car business, The future of the Finance Manager, negative equity entering back into the market, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Widewail - If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/ Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:44) - Scott’s background and career (00:11:22) - What is JM&A Group? (00:13:36) - What are you seeing in terms of dealership financing? (00:16:26) - Why are F&I Managers necessary? (00:20:16) - How are you meeting the needs of the modern customer? (00:22:12) - Is there friction behind the scenes with managers and F&I? (00:25:02) - What margins are you seeing across the board? (00:30:13) - Are you seeing any changes in consumer preferences? (00:36:18) - Where are we on the AI hype curve? (00:40:21) - What are you seeing in the market right now? (00:42:11) - Are dealerships risking the loyalty of the service customer? (00:44:53) - Is there anything keeping you up at night? Check out JM&A Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Biggest "Sleeper" brand in automotive Selling dealerships for $100M+, most improving automakers, was the F-150 Lightning a flop? and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/ Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/jobs Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:02) - The family aspect of the auto industry (00:14:14) - Alan’s background (00:07:46) - Why is the entrepreneur so important to the local dealership model? (00:18:06) - What are you seeing in terms of opportunities for employees? (00:23:33) - What are you seeing in the market? (00:30:38) - What’s happening with Nissan right now? (00:37:26) - What are your thoughts on folks who believe the dealership model is going away? (00:42:53) - What brands are performing best right now? (00:53:16) - Thoughts on Ford (01:00:55) - Do you foresee China coming to the States? (01:06:26) - What’s next for our industry? Check out Haig Partners here - https://haigpartners.com/ Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode of the Car Dealership Guy Podcast, I'm speaking with Julie Herrera, President of IDEA Auto Group where we discuss her journey from broke to millionaire Toyota Dealer, How she's able to sell 1,200 cars on a slow month, what it's like to be a trailblazer as a female dealer principal, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:58) - Julie’s background and career (00:09:00) - What it was like being a woman in auto sales back in the 90’s (00:11:37) - Becoming a GM (00:15:24) - How do you actually open a dealership? (00:21:20) - What are you doing today that’s ahead of the curve? (00:24:52) - Advice for aspiring dealer principals (00:28:43) - Saying the quiet part out loud (00:31:04) - Does doing what you do come at the expense of family? (00:34:20) - What are you seeing in the market today? (00:36:55) - What's your outlook for the remainder of 2024? (00:40:07) - How did you come up with the branding for your dealership? (00:42:47) - What’s your personal mission for the industry? (00:45:42) - What’s next for you? Check out IDEA Auto Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alex Rouse, VP, GM Auto at Upstart where we discuss: If AI can fix the broken credit system, Is 40% of US overpaying for their car loans, Racing in the grueling 24 hours of Le Mans, The CEO secrets learned from Jeff Bezos. This episode of the Car Dealership Guy Podcast is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:52) - Alex’s involvement in Le Mans (00:06:03) - Alex’s career as a founder and at Amazon (00:12:00) - Why did you join Upstart? (00:15:58) - Where are you seeing the most inefficiency with lending? (00:19:51) - Where is the ‘sweet spot’ with respect to lenders as we look out over the next year? (00:22:06) - The E-start coalition  (00:24:35) - What are you doing on the digital retailing front? (00:27:35) - What dealer challenges are you seeing right now? (00:30:13) - What does success look like for you over the next 5 years? Check out Upstart here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ron Andrews, VP of Business Development at Cars Commerce where we discuss: Digital advertising is being disrupted and what it means for digital marketers, Unlocking the secrets of a car shopper's mind, His $1B digital marketing playbook for car dealerships. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Withum - Withum is a forward-thinking, technology-driven advisory and accounting firm, helping clients to be in a position of strength in today’s complex business environment. Learn more at - https://www.withum.com/warranty Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:04:19) - Ron’s career in auto (00:07:57) - Modern retailing   (00:14:39) - What’s an ideal channel mix for dealerships? (00:16:16) - What are you seeing in the market? (00:19:16) - The “always on” customer (00:21:21) - Where are dealers wasting money? (00:24:26) - The future of data (00:32:22) - What are you working on for dealers today? Check out Cars Commerce here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.