What if you could handle workplace conflict without shutting down, blowing up, or backing away? Today we’re diving into a hidden crisis in the workplace: poor communication—a leading cause of corporate errors, costing companies hundreds of thousands each year. In this episode, renowned communication expert Cynthia Kane joins us to share insights from her new book, The Pause Principle, and how her SOFTEN method can help leaders and teams navigate high-stress conversations with clarity and respect. Cynthia opens up about her personal journey and how it shaped her approach to mindful communication—tools that can transform not only professional dynamics but also personal relationships. We explore how setting daily intentions, regulating our nervous system, and staying present can drastically reduce miscommunication and bring more peace to both boardrooms and dinner tables.

Links Discussed in This Episode |Connect with Cynthia:WebsiteInstagramBook: The Pause Principle: How to Keep Your Cool in Tough Situations30 Day Pause Challenge

About Cynthia|

Cynthia Kane helps people enhance their lives and relationships by teaching them how to speak to themselves, others, and their environment in a kind, honest, and helpful way. She has taught over 50,000 people how to change the way they communicate through her bestselling books (How to Communicate Like a Buddhist, Talk to Yourself Like a Buddhist, How to Meditate Like a Buddhist), DailyOM Courses (How to Communicate Like a Buddhist and Turn Off the Enemy in Your Mind), and the Intentional Communication Training Program. She is a certified meditation and mindfulness instructor, certified breathing coach, and the founder of the Kane Intentional Communication Institute, LLC. She lives in Washington, DC, with her husband and two little kiddos.

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