Sometimes hearing medical news and information can be difficult to wrap your head around. But understanding that information can be the difference between a good outcome and a poor outcome.Low health literacy is associated with more hospitalizations, greater use of emergency care, and higher mortality. Greg O'Neill, ChristianaCare's Patient and Family Health Education Director, and Dr. Himani Divatia, ChristianaCare's Associate Designated Institutional Official, join us to discuss the critical need for clear communication in healthcare, share examples of the Teach-Back method of understanding health instructions, and offer advice on how to better receive health information yourself.Greg O'Neill, MSN, APRN, AGCNS-BC, leads the strategic plan for patient education and health literacy initiatives at ChristianCare as Director of Patient & Family Health Education. In this role, O'Neill has developed a team of Nursing Professional Development Specialists who champion health literacy best practices systemwide and support all manner of patient education initiatives and vendor relationships.Himani R. Divatia, DO, is an experienced internist, pediatrician, and hospitalist.  She has been with ChristianaCare since her residency in 2015.Links

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