Kates-Boylston hosts the Advances in Funeral Innovations conference Nov. 12-13 in Houston. Over the course of two days, attendees will hear about some emerging trends and best practices for running their operations. In what follows, we speak with two representatives of National Guardian Life Insurance Company. Melissa Posey Loose is the assistant vice president of marketing communications for NGL and Kenn Peterson is NGL’s vice president of lending and business development.  

They will present, “Culture: Your Business’s Ultimate Superpower,” which is a look at an alternative approach to innovation. We spoke with them recently about what they hope to accomplish with their talk and what attendees can expect.