Have you ever clung to a system simply because you built it? In this episode, we explore the IKEA effect—how emotional investment in our creations can unintentionally sabotage our pet care businesses. We unpack how pride and ownership can be both motivating and limiting, and how to know when it’s time to evolve. With practical examples from scheduling tools to onboarding procedures, we offer tools to recognize when you’re stuck. This is your invitation to build a better, more sustainable business—one that serves your clients, your team, and your future self.
Main Topics
The IKEA Effect in Business
Emotional Investment vs. Functionality
Feedback and Continuous Improvement
Delegation and Scalability
Building for the Future Buyer
Main Takeaway: The best businesses are built to serve others, not to preserve our ego.
As business owners, it’s easy to get attached to what we’ve created—spreadsheets, policies, even how we onboard clients. But clinging to what we built just because we built it can hold us back. The real strength comes from evolving, replacing weak spots, and asking hard questions like, “Is this still working?” or “Would I build this the same way today?” When we hold our systems loosely and commit to serving others excellently, we make space for growth, joy, and lasting impact. Build for service, not ego.
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Full show notes and transcript
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