In this episode, Matthew Connor engages with J.D. Whitlock, Chief Information Officer of Dayton Children’s Hospital, to explore the unique demands of nonprofit healthcare technology. J.D. shares his career journey from Navy officer to healthcare administrator, and finally to CIO, where his strategic approach drives the hospital’s technological and security advancements. In a nonprofit setting, he faces the dual challenge of maintaining high standards in technology while working within resource limitations, always balancing the mission of patient care with the need for robust cybersecurity.

J.D. offers an in-depth perspective on the financial challenges in healthcare, particularly as labor costs have surged post-pandemic. He explains how essential donor support is for expanding critical services like adolescent behavioral health. Emphasizing cybersecurity, he details how Dayton Children's employs active monitoring and risk assessment to safeguard against potential breaches, a necessity as hospitals are increasingly targeted by ransomware attacks.

Additionally, J.D. reflects on his consulting work, where he assists health tech startups in understanding the complexities of entering the healthcare market. His insights provide a valuable guide for companies aiming to navigate the healthcare landscape. In closing, J.D. speaks to his mission-driven role, where his commitment extends beyond IT to foster a culture centered on patient safety, resilience, and care—a focus he and his team uphold every day.