Briana Brown shares how De Nova Collaborative Health leverages technology to provide exceptional patient experiences. Even during the pandemic, De Nova adapted swiftly, growing its virtual healthcare capabilities and maintaining patient trust. With locations expanding across Arizona and a heavy focus on virtual care, the organization ensures flexibility and accessibility for its patients. A key theme in this episode is the integration of AI in healthcare. Briana highlights how AI can assist providers by automating documentation, improving efficiency, and enhancing patient interaction. This focus on technology not only supports healthcare professionals but also ensures patients feel prioritized during visits. Briana also emphasizes the importance of people, process, and technology in creating a successful work environment. She discusses the balance between remote work and in-office collaboration, noting the unique benefits of team bonding in-person and the productivity gains from working remotely. Reflecting on her journey, Briana illustrates how her diverse background in operations and healthcare shaped her IT leadership philosophy. Her dedication to improving processes and focusing on mission-driven results makes her a standout leader in the healthcare IT space.