If you’ve ever said yes to a last-minute request you didn’t really have time for, or delivered more than you promised because you were afraid of disappointing someone, this one’s for you.

In this short solo episode, I’m talking about boundaries: not just as a form of self-protection, but as a powerful way to communicate your brand, serve your clients well, and build trust in your process. Saying no can be hard, but boundaries create clarity. And clarity builds trust.

We’re digging into why boundaries are not the enemy of a great client experience, how to set and hold boundaries with confidence, and how to make them part of your systems so you don’t have to scramble every time someone pushes the line.

Resources:

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