Ep 605 features Shanna, a 911 shift supervisor and CTO with Henderson County Sheriff's Office out of NC.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

What it’s really like starting out as a 911 dispatcher and walking into dispatch for the first time

The unique skills and "dispatcher ear" needed to juggle intense calls and multitasking

Emotional impact and coping with difficult calls, especially those involving children

The importance of peer support and teamwork within dispatch centers

Advice for new dispatchers and Shanna’s inspiration for becoming a Certified Training Officer

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.