In this episode, I break down why AI chatbots are often fueling customer anger instead of providing solutions. If your company implemented AI support only to see frustrated customers, incorrect answers, and poor resolution rates, this is for you.
What You'll Learn:
The three biggest pain points driving customers away from AI support Why most AI chatbots fail (knowledge foundation issues, lack of maintenance, wrong metrics) My proven 3-step framework to transform your AI support from liability to assetThis is Part 1 of my 4-part series on Implementing successful AI chatbots.
This series is going to give you the blueprints for addressing issues with failing AI chatbots and the three-part framework for turning your AI support from a liability into an asset.
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