How do you predict customer support volume, reduce inbound conversations, and build a winning CX team?

Hear how early-stage startups get ahead on their Customer Support strategy.

In our first episode of the series “It Takes a Team”, we discuss the following:

Understand how to organize your data to forecast support volume Develop a plan to reduce inbound conversations Hire in the right locations for your team

I wish I had this guide when I was setting up previous teams. 

How do you have your Forecasting Model set up?

https://rushtoresolution.com/predicting-when-and-where-to-build-a-global-cx-team/ 

Rush to Resolution, LLC is a CX consulting and implementation company. Visit RushToResolution.com to learn about an AI-first customer support approach.