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In this episode of the podcast, Mike Dickson sat down with loyalty powerhouses, Sue Temple, Founder & General Manager of L-Founders and Hollie Fenning, Head of Customer Planning & Continuity for the Coles Group to talk all things loyalty, customer brand and data in retail.

Between them, they have had some amazing career experiences, working in loyalty, customer, brand and data for the likes of Woolworths & Disney.

It’s a great episode, full of amazing insights and tips on how to keep your customers loyal, how loyalty is evolving and how to make a career in this unique space. 

Tune in now to have your loyalty card stamped!