Building HVAC Science

“Proposals don’t save energy… action does.”  — Bill Spohn   “I didn’t know how cool this thing was until we started sharing it with the world.”  — Amanda Godward “Change is hard—but that’s what makes it great.”  — Amanda quoting Ross Trethewey from This Old House   In this episode of Building HVAC Science, hosts Bill Spohn and Eric Kaiser welcome Amanda Godward, founder of Ecotelligent Homes and Ecotelligent Software. Amanda shares her journey from mechanical engineer in the auto industry to a passionate home performance contractor and software developer. Her Excel-based audit tool, born from a need to streamline customer reports and drive action, eventually evolved into a full-blown mobile and desktop app that’s now saving contractors hours per appointment.   Ecotelligence Software is designed by a contractor for contractors. It supports fast, accurate energy audits and work orders, including customizable good-better-best proposals, automated workflows, and rich documentation via mobile-friendly tools. Amanda highlights how her engineering background helped her embed best practices, consistency, and compliance into the platform, resulting in better customer outcomes and more efficient field operations.   From audit to install, Amanda’s thoughtful approach and personal joy in helping others shines through. The conversation underscores the value of consultative selling, real-time proposals, and how the right tool can empower contractors to fix more homes faster—all while delighting customers and installation crews alike.   Amanda is offering discount code: BSHVAC to get half off your first month of service with Ecotelligent, this code expires June 30, 2025.    Ecotelligent software: https://ecotelligentsoftware.com/   Amanda’s LinkedIn: https://www.linkedin.com/in/amanda-godward-28898b9/   Amanda’s email: amanda@ecotelligentsoftware.com   Amanda’s home performance business: https://www.ecotelligenthomes.com/     This episode was recorded in May 2025.  

“The process doesn’t fail. The technician fails to follow the process.”  – Dirk Nauman In this inspiring episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn are joined by Dirk Nauman—HVAC trainer, simulator inventor, and founder of Visual 3D Academy. Dirk shares his personal transformation from a nervous first-time trainer to an industry innovator dedicated to improving HVAC education through simulation and visualization. He discusses how necessity drove him to create his first HVAC simulator from scrap components, eventually evolving it into a line of compact training tools now used in schools, prisons, and technical programs across North America. Dirk also introduces the Visual 3D Academy platform, a 3D-based learning system designed to immerse students in HVAC theory like never before. From diagnosing faults to exploring animated equipment cutaways, learners can access both physical simulators and virtual models. He emphasizes the importance of foundational understanding and how his mission includes supporting returning citizens and changing lives through education. This episode is packed with insights on building training tools from scratch, applying theory in meaningful ways, and using technology to close the skills gap in HVAC. Whether you’re a contractor, educator, or technician, Dirk’s story will energize your approach to learning—and teaching—the trade. Dirk’’s LinkedIn: https://www.linkedin.com/in/dirk-nauman/ Visual 3D Academy website: https://www.visual3dacademy.com/ HVAC Simulator Website: https://hvacsimulator.com/ Dirk’s Technician vs. Mechanic video: https://vimeo.com/1057050226 Dirk’s email address: dirk@hvacsimulator.com The book he mentions (By Daniel W. Bixby): Product Training for the Technical Expert: https://a.co/d/0lmP00o     This episode was recorded in May 2025.  

“We’re not guessing what’s inside the walls—we’re measuring how homes really use energy.” Max Reichlin In this episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn sit down with Max Reichlin from Clean Power Research to explore a groundbreaking HVAC tool: Thermentor. Designed to bridge the gap between estimated and actual residential energy loads, Thermentor leverages real energy usage data to perform virtual energy audits. The goal? More accurate, faster, and accessible load calculations that empower contractors and homeowners alike—particularly when considering heat pumps, dual fuel systems, or just right-sizing equipment. Max shares the origin story of Thermentor, explains how the tool works, and discusses its current deployment across a handful of U.S. states, with more to come. He also outlines future plans, including better integration with real-time thermostat data and improved incentive visibility. Listeners will gain insight into how traditional Manual J calculations may overshoot actual needs, and why tools like Thermentor could reshape how we approach home comfort and efficiency. Whether you're an HVAC pro or a curious homeowner, this episode delivers valuable context on where HVAC technology is headed—and how data-driven tools are making that future a little smarter.   Max’s LinkedIn: https://www.linkedin.com/in/maxreichlin/ Thermentor website: https://www.thermentor.com/ Thermentor White Papers: https://www.thermentor.com/how-does-it-work/#white-papers     This episode was recorded in May 2025.  

In this episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn welcome Ben Hildebrandt, a passionate advocate for building science and green technology education at the Southern Alberta Institute of Technology (SAIT). Ben shares his winding career path—from automotive mechanics to aircraft maintenance to architectural technology—and how that journey has shaped his deep commitment to sustainable building practices. Ben discusses the role of applied research at SAIT, highlighting its focus on real-world implementation of green technologies in residential and commercial buildings. He covers the challenges of deep energy retrofits, labor shortages, and siloed efforts within the industry, and offers insights into training programs aimed at bridging those gaps. The conversation also explores comfort, thermal resilience, and the importance of integrating mechanical systems with building envelopes to avoid costly failures. Whether you’re a contractor, designer, educator, or just curious about the future of high-performance buildings, this episode delivers a comprehensive look at what’s working—and what still needs work—in the green building movement. Some great quotes from the episode: You can’t have a green building if you ignore building science—it’s the foundation for comfort, health, and durability." "The real challenge isn’t technology—it’s training enough people to use it right." "We don’t need more silos in this industry. We need bridges."   Ben’s LinkedIn: https://www.linkedin.com/in/brhildebrandt/ Residential Deep Energy Retrofit Guide (Free PDF Download): https://www.enbix.ca/document/a-guide-to-deep-energy-retrofits/   SAIT Applied Research and Innovation Services Hub: https://www.sait.ca/research-and-innovation-services   Retrofit Canada (some great completed Canadian Retrofit Case studies here): https://retrofitcanada.com/       This episode was recorded in May 2025.  

In this episode of Building HVAC Science, Eric Kaiser and Bill Spohn are joined by a special guest who’s carrying on the Spohn legacy—Billy Spohn. The trio recaps their experience at the 2025 National Home Performance Conference in New Orleans, the largest in the event’s history, with over 2,800 attendees. They reflect on the continued convergence of HVAC and building performance disciplines, and how this cross-pollination is finally taking root at scale. From highlights in the expo hall, including interest in the new RetroTec Air Tracer and the Testo 860i thermal imager, to insightful sessions on whole-home solutions and ventilation maintenance, the conversation underscores the critical value of collaboration and continuing education. Bill shares a touching moment from his “Faces of Energy Efficiency” interview, revealing how this conference shaped his path and even inspired the founding of TruTech Tools. The episode closes with admiration for industry legends like John Tooley and rising influencers like Genry Garcia, who exemplify the power of blending theory, tools, and field application. Whether you're a veteran or a first-time attendee, this recap will inspire you to think holistically about comfort, health, and energy use in buildings—and maybe even join the community at the next show in Columbus, OH, in 2026. The next NHPC in 2026: https://building-performance.org/events/national/     Our lineup of Building Performance and HVAC tools: https://trutechtools.com/all-categories     LinkedIn: https://www.linkedin.com/in/eric-kaiser-323a1563/ https://www.linkedin.com/in/billy-spohn-jr-a06201a3/ https://www.linkedin.com/in/billspohn/     This episode was recorded in April 2025.  

In this episode of Building HVAC Science, hosts Bill Spohn and Eric Kaiser sit down with Jeff Cherif and David Madden from JB Industries, a long-standing, U.S.-based HVAC tool manufacturer with deep roots in Aurora, Illinois. Jeff shares his fascinating journey from Motorola executive in Dubai to co-owner of JB Industries, sparked by a chance rooftop encounter with one of JB’s own vacuum pumps in the Middle East. David brings a multi-generational connection to the business and reflects on the evolution of JB’s manufacturing ethos and engineering depth. The conversation dives into what sets JB apart: a true commitment to American manufacturing, ultra-durable tool designs, and a strong feedback loop with HVAC contractors. The team shares stories behind new product development, including their latest line of wireless probes and a replaceable-sensor micron gauge. They emphasize quality, repairability, and a willingness to collaborate directly with field pros who have fresh ideas. It’s a heartfelt and detailed look at a company staying grounded in principles while pushing innovation forward.   Link to JB’s website: https://www.jbind.com/ Link to JB’s product line: https://trutechtools.com/jb-industries.html Link to the JB Product Ideas form: https://www.jbind.com/wp-content/uploads/2025/04/JB-Product-Idea-Submission-Form_web.pdf JB ClimateClass Wireless probes:https://trutechtools.com/jb-climate-class.html/ Jeff’s LinkedIn: https://www.linkedin.com/in/jeff-cherif-15351a1/ Dave’s LinkedIn: https://www.linkedin.com/in/david-madden-926b6890/   This episode was recorded in April 2025.  

“How much pain they have cost us, the evils which never happened.” —Thomas Jefferson In this episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn sit down with Anthony Woo, an HVAC contractor from Quebec, Canada. Anthony shares his journey from dropping out of college to becoming a successful business owner specializing in heat pump installations in one of North America's coldest climates. He discusses his personal and professional evolution, from gaining confidence through a Tony Robbins seminar to implementing systems like EOS in his rapidly growing business. Anthony also highlights the power of data-driven decisions, the importance of networking through NCI, and his passion for educating homeowners about indoor air quality and comfort. Throughout the conversation, Anthony gives us a peek into his strategic approach to business growth, emphasizing sustainable scaling, reinvesting in his team, and leveraging modern tools like the TrueFlow Grid for diagnostics. He also talks about creating a strong personal brand and reputation that fueled his success primarily through word-of-mouth marketing. This episode offers actionable insights for HVAC professionals looking to elevate their craft, implement smart business practices, and lead with purpose. Some thought nuggets from Anthony: “Podcasts are like a university on wheels for learning.” “As I learn new things, I’m conscious of making sure my colleagues have the framework to understand what I am talking about.” “I apply filtration to ideas to decide what to implement.” Finally, Anthony offers a simple yet powerful piece of advice: set your goals, make a plan, and go after what you want—without fear. After we finished recording, ELK helped summarize: “You’ve said you don't know how to run a business. What you are really saying is you are not running a business the way others do or advise you to do, you are running your business on your own terms.”   Anthony’s LinkedIn Profile: https://www.linkedin.com/in/anthony-woo-88a77466/ YouTube: https://www.youtube.com/@ClimatisationACG Facebook: https://m.facebook.com/anthonywoohvac/reels/ Instagram: https://www.instagram.com/climatisationacg/     This episode was recorded in March 2025.

“You can be high quality and effective, but also efficient at the same time.” — Furman Haynes, Founder of WorkHero   In this episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn sit down with Furman Haynes, co-founder of WorkHero, to explore a critical challenge facing small HVAC business owners: the administrative burden that stifles growth. Furman shares his journey into the HVAC industry, inspired by a passion for building organizations that support small business success. He recounts his eye-opening experiences at industry events and his realization that paperwork and administrative tasks often overwhelm small operators. Furman explains how WorkHero was designed to provide expert office management for companies with under ten employees—helping them streamline operations without adding complex software. Through a combination of dedicated virtual office managers and AI-powered tools, WorkHero tackles the paperwork bottlenecks that can prevent growth. Furman also discusses insights from their recent industry survey, revealing that small businesses spend over 15 hours a week on admin work and often get stuck at the $1-2 million revenue mark without making strategic investments in people or systems. The conversation wraps up with Furman’s take on the importance of mindset shifts for owner-operators, the role of data in improving pricing strategies, and the need for a supportive community like www.BetterHVAC.org to ensure quality-focused businesses can remain profitable and thrive. Furman’s LinkedIn: https://www.linkedin.com/in/furmanhaynes/ His email: furman@workhero.pro  Work Hero Website: https://www.workhero.pro/ Link to the Survey Results: https://www.workhero.pro/blog/report There are many reports out there, but none of them look specifically at the day-to-day realities of running your own small business. ‍   That's why WorkHero partnered with HVAC School to survey over 1,300 industry professionals.   This Industry Pulse report examines:   The state of the industry - from company sizes to revenue patterns How contractors balance technical work with business operations Why owners often hit a growth ceiling around $1-2M in revenue Which tools and technologies companies are adopting What successful companies are doing differently Drawing from real data across the country, we provide insights about managing growth, freeing up owner time, and dealing with the technician shortage. The findings reveal both challenges and opportunities for contractors of all sizes.   This episode was recorded in March 2025.  

In this episode of the Building HVAC Science Podcast, Bill Spohn and Eric Kaiser interview Jake Yurek, the co-founder of Pearl Edison, a platform designed to simplify the installation of energy-efficient systems for homeowners and contractors. Jake shares the origins of the company’s name, inspired by Thomas Edison’s first power station on Pearl Street, and explains how Pearl Edison partners with trusted entities like utilities and city governments to facilitate HVAC installations. Their approach aims to reduce customer acquisition costs for contractors while improving the decision-making process for homeowners. Jake delves into the unique value proposition of Pearl Edison: acting as an intermediary that guides homeowners to the right system design before involving contractors. This approach saves contractors time and increases profitability by ensuring they engage with highly qualified leads. Pearl Edison focuses on maintaining high-quality standards by utilizing BPI-certified experts for home assessments, conducting blower door tests, and leveraging robust data analytics to provide personalized system recommendations. The conversation also explores Pearl Edison’s business model of partnering with utilities and local governments, its strategic expansion plans, and the commitment to building trust and comfort with homeowners. Jake highlights the company’s continuous messaging and technology evolution to serve contractors and enterprise partners better. He invites interested contractors to connect with Pearl Edison, emphasizing the potential for mutually beneficial partnerships as the company grows into new markets. Learn more at: https://www.pearledison.com/ Jake’s LinkedIn: https://www.linkedin.com/in/jakeyurek/   This episode was recorded in February 2025.

In this episode of Building HVAC Science, Bill Spohn and Eric Kaiser sit down with Eric George, founder of Home Comfort Advisor, to discuss his journey from insulation and energy audits to content creation and education. Eric shares how his background in home performance shaped his passion for providing homeowners and tradespeople with reliable, science-based information. He details his soon-to-launch online course, which simplifies building science principles for homeowners and professionals alike, helping them ask the right questions and make informed decisions about home comfort, insulation, and energy efficiency. Eric also dives into the importance of proper diagnostics, virtual inspections, and the role of high-quality content in debunking myths and misinformation in the industry. Eric's insights and resources provide a fresh, practical approach to improving indoor environments if you’re a contractor, homeowner, or just someone interested in the science behind home comfort. Tune in to learn more about his course, YouTube channel, and how he’s making building science accessible to all. Eric’s LinkedIn: https://www.linkedin.com/in/ericngeorge/ Learn Home Comfort Resources: https://learnhomecomfort.com/ His YouTube channel: https://www.youtube.com/@HomeComfortAdvisors His course: https://myhomecomfortadvisor.com/   This episode was recorded in February 2025.